Giving advice is the easy part.
Knowing if it helped is not.
FarmerChat answers millions of farmers in their own language. But understanding whether that advice was followed, and whether it worked, still depends on field studies that take months and only ever reach a small sample.
Studies take months
A single field study runs for months and reaches only a few thousand people.
One survey for all
Everyone gets the same questions, no matter what they actually asked about.
So most farmers are never asked, and the ones who are rarely get a question that fits.